✨ Return & Refund Policy – TAMBIKA LLC

Effective Date: March 26, 2025

At TAMBIKA LLC, every product and service is created with love, care, and intention to support your journey toward healing, mindfulness, and personal growth.

Because we offer a combination of digital content, physical goods, and coaching services, this policy outlines how returns and refunds are handled for each.

📥 Digital Products (eBooks, Guides, Journals, etc.)

All digital product sales are final. Due to the nature of downloadable content, we do not offer refunds, returns, or exchanges once the item has been delivered.

If you experience any technical issues with your download, please email michele@tambika.com — we’re happy to help.

🕯️ Physical Products (Candles, Teas, Journals, Essential Oils, etc.)

We want you to feel good about your order. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a description and photo.

We accept returns for:

  • Items that arrived damaged or incorrect

  • Unopened, unused products in original condition (within 14 days of delivery)

To be eligible for a return:

  • Items must be unused, unopened, and in their original packaging

  • You are responsible for the return shipping costs

We are unable to accept returns on:

  • Opened or used items

  • Custom, handmade, or wellness products that cannot be resold due to hygiene or safety reasons

Once your return is approved and received, your refund (minus original shipping) will be issued to your original payment method.

💫 Coaching & Mentorship Services

All bookings for sessions and mentorships are non-refundable once purchased.

If you need to reschedule, we kindly ask for at least 24 hours’ notice. Missed or late-canceled sessions are not eligible for refund.

If you paid via Twint or bank transfer, you may receive a manual refund (when applicable) via the same method — please email to discuss the situation personally.

📧 Questions?

We’re here to support you with any concerns. Please don’t hesitate to reach out:

michele@tambika.com

Thank you for being part of the TAMBIKA journey 🌿