PRIVACY POLICY — TAMBIKA LLC

Effective Date: October 15, 2026

At TAMBIKA LLC (“TAMBIKA,” “we,” “us,” or “our”), we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.tambika.com, purchase our products, subscribe to our communications, contact us, or inquire about and participate in our coaching services.

1. Information We Collect

Depending on how you interact with TAMBIKA, we may collect:

  • Contact information: Your name, email address, and information you choose to provide when contacting us.

  • Order information: Billing and shipping details, purchased products, order history, and fulfillment information.

  • Payment information: Payment details processed by our payment providers. We do not directly store complete payment card information.

  • Coaching information: Your preferred language, session type, contact method, availability, and any personal goals or circumstances you voluntarily share through our inquiry form or during coaching.

  • Newsletter information: Your email address and communication preferences when you subscribe.

  • Website information: Device, browser, cookie, and website usage information collected through our website platform and applicable analytics technologies.

We encourage coaching clients not to submit unnecessary sensitive personal or medical information through website forms.

2. How We Use Your Information

We use personal information to:

  • Process purchases, payments, deliveries, and refunds.

  • Fulfill orders for printed books, book bundles, and digital products.

  • Respond to inquiries and provide customer support.

  • Arrange and deliver coaching sessions.

  • Send newsletters or marketing communications when permitted.

  • Maintain, secure, and improve our website and services.

  • Keep necessary business, accounting, and transaction records.

  • Meet applicable legal and regulatory obligations.

Where required by applicable data protection law, we process information on an appropriate legal basis, including contractual necessity, consent, legitimate interests, or legal obligations.

3. Payments and Order Fulfillment

Payments may be processed through third-party providers such as Stripe, PayPal, Apple Pay, and Klarna, depending on the payment methods available at checkout. Alternative payment arrangements may be offered when agreed individually.

Printed products are fulfilled through Bookvault and its associated fulfillment services. Necessary customer and delivery information may be shared with these providers to prepare and ship orders.

These providers handle information under their respective privacy policies and applicable data protection requirements.

4. Coaching and Personal Information

TAMBIKA offers online coaching focused on personal growth, emotional wellbeing, mindful living, and related areas of personal development.

When you request a session, we use the information you provide to understand your inquiry, arrange appointments, communicate with you, and deliver the agreed service.

Sessions may take place through Google Meet, Zoom, WhatsApp, or telephone, depending on the arrangement.

Coaching conversations are treated with care and discretion. However, confidentiality is subject to applicable legal obligations and the limitations of the communication services used.

Sessions are not recorded without appropriate prior notice and consent.

5. Email Communications

If you subscribe to TAMBIKA updates, we may send newsletters, announcements, and information about our content, products, or services through MailerLite.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

Transactional messages, such as order confirmations or responses to inquiries, may still be sent when necessary.

6. Cookies and Analytics

Our website uses cookies and similar technologies to support essential website functions, shopping-cart functionality, security, and, where enabled, website analytics.

Optional analytics or marketing technologies may require consent depending on your location and applicable law.

You can manage cookies through your browser settings and any cookie-preference controls made available on our website.

7. Third-Party Service Providers

We use service providers to operate TAMBIKA, including, where applicable:

  • Squarespace for website hosting and commerce functionality.

  • Payment processors for secure transactions.

  • Bookvault for printing and order fulfillment.

  • MailerLite for email communications.

  • Google Meet, Zoom, WhatsApp, or telephone services for coaching.

  • Analytics and technical service providers supporting website performance.

We share personal information only where reasonably necessary for these purposes, with your permission, or where legally required.

We do not sell customer contact information to third-party marketers.

8. International Data Processing

TAMBIKA serves an international audience. Information may be processed or stored in countries other than your country of residence, including the United States.

Where required, we take appropriate steps to support lawful international transfers of personal information.

9. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and comply with legal obligations.

We use reasonable organizational and technical safeguards to protect personal information. However, no internet-based system can guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, as well as to object to or restrict certain processing and withdraw consent where processing is based on consent.

You may also have the right to contact a relevant data protection authority.

To exercise applicable rights, please email michele@tambika.com. We may request reasonable verification before fulfilling a request.

11. Children's Privacy

Our website and paid coaching services are intended for adults. We do not knowingly collect personal information from children in connection with paid services without any consent required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, business operations, or applicable requirements.

The latest version will be published on this page with an updated effective date.

13. Contact

TAMBIKA LLC
Email: michele@tambika.com
Website: www.tambika.com

For business mailing information, please see our Imprint.